CUSTOMER CARE

We’ve put together a comprehensive list of how-to guides and self-service portals for all our products and services. Access the relevant area for your support query below.

ACCOUNT SERVICES

Access our range of frequently asked questions on how to manage your personal account.

WEB DESIGN

Access a range of frequently asked questions for our various web design services

WEB HOSTING

Access our comprehensive support database, with helpful how-to and troubleshooting guides.

The Questions

We have made it super easy for you to manage all of your personal details with us, you can do this by heading over to your own personalised my account page by clicking the link below
You can log in to your My Account by clicking here »
In order to update the billing details that we have associated with your account, you will need to navigate to your personalised ‘My Account’ from here you can log in and update your payment details.
**** Please note that we do not store your payment details on our servers. All of our payments are processed by Stripe, and they hold your card details on their secure servers. All connections between Plan Your Website and Stripe are secured by SSL security ensuring the security of all your details.
You can log in to your My Account by clicking here »

Support Ticket

Still have questions or cant find the answer your are looking for ? Submit a Support Ticket. and our friendly design consultants will get in touch with you.

SUBMIT A SUPPORT TICKET