This privacy policy has been compiled to serve better those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information on our website.
By submitting personal data manually or in electronic form to this website, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.
What personal information do we collect?
We may collect and process the following data about You:
Details of transactions You carry out through our website and the fulfilment of your order. When purchasing with Plan Your Website Limited, we will collect your contact information, which includes name, address, email address and phone number, as well as payment information. Please note payment details are not stored on our servers, they are handled by our third party payment provider Stripe.com.
If you contact us, we may keep a record of that correspondence
Other information to help us provide you with improved services
We may also collect information from the cardholder if another member of your household
 How we use your information
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use specific other site features in the following ways:
To help us identify you and any accounts you hold with us
To enable us to review, develop and improve the website and services
To provide customer care
To notify you about changes to our website and services
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To improve our website to serve you better.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To ask for ratings and reviews of services or products
To follow up with them after correspondence (live chat, email or phone inquiries)
With who is the information shared?
We may disclose your personal information to third parties:
Any cardholder who has purchased services on your behalf
Any employees, agents or service providers of Plan Your Website Limited to deal with any accounts or to deliver specific services to you.
Any associated company who are our business partners and with whom we work.
If we sell or buy any business or assets, in which case we may disclose your data to the prospective seller or buyer of such business or assets, subject to their entering into appropriate confidentiality undertakings.
If Plan Your Website Limited or substantially all of its assets are acquired by a third party, in which personal case data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your data to comply with any legal obligation; or to protect the rights, property, or safety of Plan Your Website Limited, our customers, or others. This includes but is not limited to exchanging information with other companies and organisations for fraud protection, credit risk reduction and dispute policies.
Protecting your privacy
We will take appropriate steps to protect your privacy. Whenever you provide sensitive information, we will take all reasonable steps to protect it, such as encrypting your details.
We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not retained for marketing purposes.
On occasion, we may need to provide your name and delivery address to third parties that Plan Your Website Limited may use to deliver specific services to you (e.g., customer support.). We will not provide any of your personal information to other companies or individuals for marketing purposes without your permission.
Plan Your Website Limited may provide links to third-party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third-party sites.
Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have exclusive access rights to such systems, and are required to keep the information confidential. Also, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Use of cookies
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember specific information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
A new law on cookies demands that you, as a website user, are given the opportunity to understand how cookies are used on our websites and consent to cookies being stored on your computer (laptop/mobile/tablet).
What are cookies?
A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie’s abilities and effects, and a random number. As a rule, cookies cannot be used to reveal your identity or personally to identify information.
When you visit a website that uses cookies for the first time, a cookie is downloaded onto your computer. The next time you visit that website, your computer checks to see if it has a cookie that is relevant and sends the information contained in that cookie back to the website. The website then notes that you have been there before, and in some cases, tailors what pops up on the screen to take account of that fact. They also might record how long you spend on each page on a site, what links you click, even your preferences for page layouts and colour schemes.
Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Without cookies, some websites will become less interactive with the cookie option turned off.
We use cookies to:
Help remember and process the items in the shopping cart.
Understand and save user’s preferences for future visits.
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, It won’t affect the user’s experience.
Most common cookies
Session cookies
These cookies expire when you close your web browser (Internet Explorer, Firefox, Safari, Google Chrome). These cookies are used for various reasons, for example, remembering what you have put in your shopping basket as you browse a website. They can also be used for security to access your Internet banking or email.
Persistent cookies
These cookies are still stored on your computer after you have closed your web browser which allows your preferences on websites to be remembered. These cookies are used for a variety of purposes, for example, remembering your preferences on a website (your language choice or your username on a particular website).
First and Third-Party cookies
This refers to the website placing the cookie. First party cookies are cookies set by the website you are visiting. Another website sets third-party cookies; the website you are visiting may have advertising on the page, and this other website will be able to set a cookie on your computer. Third party cookies on the main web browsers allow third-party cookies by default. Changing the settings on your browsers can prevent this.
Exceptions
There are some exemptions to the above where it is essential for a website to store information on your computer, for example, to provide a service to you that you have requested.
IP Addresses and Our use of cookies
We use cookies to improve your experience on our websites and for functionality purposes, for example, if you choose to buy any of our products and services, you must consent to us placing a cookie on your computer;
We also use cookies to understand your usage of our website;
We record your IP address using cookies for ordering any of our services
Further information can be found at http://www.ico.gov.uk/for_organisations/privacy_and_electronic_communications/the_guide/cookies.aspx and http://www.allaboutcookies.org/.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
  1. a) To estimate our audience size and usage pattern;
  2. b) To store information about your preferences, and so allow us to customise our site according to your interests;
  3. c) To speed up your searches;
  4. d) To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
Data storage in the EEA and USA.
Any information that Plan Your Website Limited needs to store and the process will be stored on our servers inside the European Economic Area (“EEA”) were applicable. Any sub-service providers we utilise such as Zoho.com (who administer our backend) and Stripe.com (who process our payment services), will store your data on their respective servers located in the USA. GDPR is still applicable in these instances, as such our respective service providers have in-place specific terms and conditions of service. Our GDPR information can be accessed at https://planyour.website/gdpr/.
By submitting your data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and by this privacy policy.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not entirely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Individually, your data will be stored by the Payment Card Industry Data Security Standard.
USES MADE OF THE INFORMATION
To ensure that content from our site is presented most effectively for you and your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us. To allow you to participate in interactive features of our service when you choose to do so.
To notify you about changes to our service.
If you are an existing customer, we will only contact you by electronic means with information about goods and services similar to those which were the subject of a previous sale to you.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in UK Companies Act 2006.
We may disclose your personal information to third parties:
  1. if we sell or buy any business or assets, in which case we may disclose your data to the prospective seller or buyer of such business or assets; or
  2. if we are under a duty to disclose or share your data to comply with any legal obligation or to enforce or apply our terms of use; or
  3. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
You have the right to ask us not to process your data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking specific boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Plan Your Website Limited, Kemp House, 160 City Road, London, EC1V 2NX
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
How can you update the personal information you have provided to us?
You can help Plan Your Website Limited maintain the accuracy of your information by notifying Plan Your Website Limited of any changes to your address, title, phone number or e-mail address. You can do this by updating your details from within you’re Plan Your Website Limited Control Panel.
The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change the Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy pages of our website. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.
Information Disclosure Policy
Personal and account information
Plan Your Website Limited will not otherwise disclose its customers’ personal and account information unless Plan Your Website Limited has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Plan Your Website Limited, Plan Your Website Limited’ customers, or others, or where Plan Your Website Limited has a good faith belief that the law requires such disclosure.
Electronic Communications
Plan Your Website Limited also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Plan Your Website Limited stores or transmits for its customers. The circumstances under which Plan Your Website Limited will disclose such electronic customer communications are when:
it is necessary to provide service to the customer;
it is necessary to protect the legitimate interests of Plan Your Website Limited and its customers;
it is required to cooperate with dispute policies, court orders, warrants, or other legal processes that Plan Your Website Limited determines in its sole discretion to be valid and enforceable
It is necessary to provide to a law enforcement agency when Plan inadvertently obtains the contents Your Website Limited and appear to pertain to the commission of a crime.
Plan Your Website Limited disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Plan Your Website Limited will, however, review, delete or block access to communications that may harm Plan Your Website Limited, its customers or third parties or otherwise infringe the rights of third parties. The grounds on which Plan Your Website Limited may take such action include, but are not limited to, actual or potential violations of Plan Your Website Limited’ Acceptable Use Policy
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
Remarketing with Google AdSense
Google Display Network Impression Reporting
Demographics and Interests Reporting
DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser Add-on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating precisely the information being collected and those individuals or companies with whom it is being shared. – See more at http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our homepage or at a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
On our Privacy Policy Page
Can change your personal information:
By emailing us
By logging in to your account
By chatting with us or by sending us a support ticket
How does our site handle Do Not Track signals?
We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It’s also important to note that we allow third-party behavioural tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Payment Details
Plan Your Website Limited does not collect credit, debit, or any other type of payment methods through our online portal. These are done through our 3rd party company; you can read their privacy policy upon ordering a service.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
Within 1 business day
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and prosecute non-compliance by data processors.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to:
Send information, respond to inquiries, and other requests or questions
Process orders and to send information and updates about orders.
Send you additional information related to your product and service
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be by CAN-SPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honour opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
Follow the instructions at the bottom of each email.
moreover, we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
planyour.website
Kemp House, 160 City Road
London, Greater London, EC1V 2NX
United Kingdom
[email protected]
02033222130